Talk to me first
 
If stuff is damaged in transit - or as sometimes happens - not quite cut on the laser just let me know - we can organise sending you replacement parts.
 
If you really need to return something then talk to me, in general I will refund the cost of the item, but not the cost of shipping. Depends on why you need to return.
 
Returns are really rare for me, haven't done one in over a year.

 

All that you need!!
 
Seriously, AQSgames is just me in my shed, I will help you out however I can. If you need help with an order, or with construction or anything, just drop me a line
 
I'll do my best to help out in any way I can.

 

I am UK based, my web site is not always great at calculating shipping....
 
I will contact you if there is a difference between the web site shipping costs and actual shipping. That's true if it is cheaper or more expensive than the website says. I'm not interested in profiteering on shipping costs.
 
Trump Tariffs are making a bit of a mess of things at the moment, it's not just the tariff but all the couriers are charging quite high admin fees. For now I will calculate the shipping price for every order as the final price can vary wildly.
 
I guarantee to ship within a week of order. Mostly I ship in the next day or two. Most of what I sell is made to order. Shipping in the UK I say takes 3 days (often less) and shipping to US usually takes 5 days.
 
 

 

Almost anything!!!
 
Honestly, I'm no painter but I've tried loads of stuff with good results
  • terrain and model paints acrylic paints
  • spray paints - the details stll show through
  • finger paints, child paints
  • household emulsions
  • Felt tip pens and sharpies
  • MDF takes paint quite well, just don't get the soaking wet with water. For lighter colours you might want two coats or a primer.
     
    I have a guide on instant painting, spray paint before you assemble, which gets you a painted building in about 10 minutes.
     
     
     

     

    Yes. Absolutely! All kits have full instructions ready for viewing online or downloading.
     
    I recomend using them online, you can zoom in when you need to and I like to keep it one stage per page - so it is easy to see what you need to do.
     
    If you are someone who likes printed instructions, they are ink friendly.
     
    For some products there are also videos online. Sometimes it is easier to see it done than describe it.
     
     

     

    Depends on the kit...
     
    Organisers are really quick, probably 5 minutes or less per component, like a tray or box. Most of them you will have made in 30 minutes.
     
    The model buildings are more detailed. Depending on the kit anywhere from 30 minutes to an hour would be normal. The more detailed and larger kits will take even longer of course.
     
    You will need a sharp knife to cut the sprues holding the sheets together and some glue - wood glue or PVC is great. Some use superglue, but I'm not a fan.
     
     

     

    Nearly everything is made out of 3mm MDF
     
    It's a great material for working with if you want to do more model bashing. It is easy to cut and shape.
     
    In addition I use acrylic for some things, the card organisers and wipe off sheets are a good example.
     
    For the large storage crates these are availbale in 6mm MDF or 6mm Poplar versions. The MDF paints well, the Poplar stains well. Poplar is great - very sturdy but lightweight.